PRIVACY POLICY
Privacy Policy
Personal Information Protection Policy
TORICO Co.,Ltd. (hereinafter referred to as "we" and "us") is fully aware of its social mission and complies with the laws and regulations regarding the protection of the rights of the individual and personal information in relation to the protection of all the personal information we handle. In addition, we declare that we will build a personal information protection management system to realize the following policies, and will work on continuous improvement of the system with the entire company, always aware of the latest trends in IT technology, changes in social demands and changes in the business environment.
a) Personal information will be acquired, used and provided only to the extent necessary for the execution of the Company's legitimate business and for the employment and personnel management of employees in the e-commerce business, digital media business, event business, manga publishing business, bookstore management business and food delivery business, and to the extent necessary to achieve the specified purpose of use. We will not use personal information beyond the scope of the purpose of use. In addition, we will take measures to prevent the use of personal information for purposes other than those stated.
b) We will comply with laws and regulations concerning personal information protection, guidelines established by the government, and other norms.
c) Against risks such as leakage, loss, or damage of personal information, we will take reasonable security measures to prevent them, invest management resources that match our business conditions, and continuously improve our personal information security system. If we determine that there is a problem with personal information protection, we will promptly take corrective measures.
d) We will respond promptly, sincerely, and appropriately to complaints and inquiries regarding the handling of personal information.
e) The personal information protection management system will be reviewed in a timely and appropriate manner based on changes in the environment surrounding the Company, and we will continuously promote its improvement.
Established on July 15, 2020
TORICO Co.,Ltd.
CEO Takuro Ando
Handling of Personal Information
Purpose of use of personal information handled by us
(1)Purpose of use of personal information obtained in writing directly from the individual (including through the website and e-mail)
Prior to the acquisition, we will clearly indicate in writing to the person in question.
(2)Purpose of use of personal information obtained by methods other than the preceding paragraph
| Classification | Purpose of use |
|---|---|
| Personal Customer Information | To manage usage history To respond to inquiries |
| Supplier Information | To confirm the contents of orders (communication records, etc.) |
| Personal information entrusted to us by our customers | In order to properly perform the tasks entrusted to us |
Dissemination of Matters Concerning Retained Personal Data
Notification of the purpose of use by the person concerned or his/her representative in relation to personal data held by the Company or records provided to third parties, disclosure, correction, addition or deletion of content, cessation of use, erasure and cessation of provision to third parties (hereinafter referred to as ‘Requests for Disclosure’) will be handled in accordance with the following procedures.
a) Name of the operator
TORICO Co.,Ltd.
b) Personal Information Protection Manager
Manager's name: Mamoru Fujita
Department: TORICO Co.,Ltd. Administration Division
Email: privacy@torico-tokyo.com
c) Purpose of use of all retained personal data
| Classification | Purpose of use |
|---|---|
| Personal Customer Information | For user support To manage usage history To introduce our services To respond to inquiries |
| Supplier Information | To confirm the contents of orders (communication records, etc.) |
| Employee Information | For human resource management, business management, health and security management of employees |
| Job applicant information for us | To contact job applicants and manage our recruitment process |
| Specific Personal Information | For the purposes of use as defined in the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures of Japan |
d) Authorized personal information protection organization
Please contact the following for complaints and consultations regarding the handling of your personal information.
Name of authorized personal information protection organization
Japan Institute for Promotion of Digital Economy and Community (JIPDEC)
Contact for resolution of complaints
Secretariat of the Authorized Personal Information Protection Organization
1-9-9 Roppongi, Minato-ku, Tokyo 106-0032, Japan
Roppongi First Building
Phone: 03-5860-7565 / 0120-700-779
* Only complaints regarding the handling of personal information are accepted.
* This is not a contact for inquiries about our products or services.
e) Procedures for responding to requests for disclosure of retained personal data or records provided to third parties.
1) Contact for Requests for Disclosure, etc.
Requests for disclosure, etc. should be made to the following personal information contact.
2) Procedures for Request for Disclosure, etc.
2.1) After receiving your request, we will send you a "Request for Disclosure, etc. of Personal Data in Custody," a prescribed request form to be used by us.
2.2) Please send the completed request form, a document confirming the identity of the representative, and a postal money order (for notification of the purpose of use and request for disclosure only) to the Personal Information Inquiry Desk below.
2.3) After receiving the request form, we will ask you for information on two items of personal information registered with us that can be used to identify you (e.g., telephone number and date of birth) in order to confirm your identity.
2.4) As a general rule, we will respond to you in writing (by sealed mail).
3) In the case of a request by a representative, documents confirming the identity of the representative
If the person requesting disclosure is a proxy, please enclose documents proving that the person is an authorized proxy and documents proving the proxy's own identity. Information on the legal domicile must be limited to the prefectures of the country of residence, and all information after that must be blacked out or otherwise treated. In addition, please send documents that do not contain an Individual Number, or ensure that all digits of the Individual Number are blacked out or otherwise masked.
- 3.1) An example of documentation that proves that you are a proxy
- <In the case of a proxy authorized by the principal to make a request for disclosure, etc.>
- Original Power of Attorney
- <When the proxy is a legal representative of a minor>Please provide a copy of either.
- official copy of the family register
- Certificate of residence (with a record of relationship)
- Other official documents that can confirm the right of legal representation
- <When the proxy is the legal representative of an adult ward>Please provide a copy of either.
- Certificate of Registered Matters Concerning Guardianship Registration, etc.
- Other official documents that can confirm the right of legal representation
- 3.2) Identification of the proxy
- driver's license
- passport
- Health insurance card
4) The fee for a request for notification or disclosure of the purpose of use
1,000 JPY per request
(You are required to enclose a money order with the invoice you send us.)
f) Procedures for responding to requests for correction, deletion, etc. of retained personal data
If we receive a request for correction, deletion, etc. of the contents of retained
personal data, we will respond appropriately in accordance with the Act on the
Protection of Personal Information and other laws and regulations.
Requests for correction, deletion, etc. should be made to the following personal information
contact.
Inquiries about "Personal Information Protection Policy" or
"Complaints about Handling of Retained Personal Data"
Personal Information Inquiry Desk
2-1-30 Kudanminami, Chiyoda-ku, Tokyo 102-0074, Japan
Italian Cultural Institute 9F
TORICO Co.,Ltd. Administration Division
For more information, please contact us using the form below.
Contact Us Form